Useful Help Lines and contact details:
If you aware of any vulnerable residents including those who
have no recourse to public funds,
who need help from the council there is a dedicated helpline
number to call which is:
020 7926 2999 (8am to 8pm each day)
Anyone experiencing financial or any other hardship can also
contact the following advice agencies:
Citizens Advice. Tel: 020 8687 8380
http://www.citizensadvice.org.uk
http://www.citizensadvice.org.uk
Brixton Advice Centre
Centre 70. Tel: 020 8670 0070
Email: enquiries@centre70.org.uk
South London refugee Association. Tel: 0203 490 3443 or
email info@slr-a.org.uk or call/text/
Whatsapp Rebekka on: 07809736493 or Semsem on: 07711198594.
Domestic violence help lines:
Freephone 24-Hour National Domestic Abuse Helpline: 0808 2000 247
Lambeth council Business helpline: Tel: 0207 926 2344
enterprise@lambeth.gov.uk, (open every day from 9am-5pm).
The team are answering any queries that businesses may have relating to both government initiatives such as grants and business rate relief, and Lambeth initiatives such as rent relief for tenants.
Rough Sleepers
Not all rough sleepers want to take up the offer of
accommodation. If it’s safe for you to do so please approach anyone you see sleeping
rough and ask their permission to contact Streetlink:
The Public Protection’s noise nuisance service has been
reduced. Calls are being
logged but investigations are limited to
the more serious noise nuisance cases such as parties and Anti-Social Behaviour (ASB)
If you wish to report a noise nuisance or ASB please call 020 7926
5000 or use the webform
Amenities
Prepayment meter card advice for those who are
self-isolating and use prepayment meter cards for their electric and gas. Please contact your energy provider directly or contact one of the advice
agencies listed above.
There is also a useful
guide from Money Saving Expert which contains good ,practical
information.
Thames Water
Have said that they've increased the support available for customers who may be
struggling to pay their bill with the introduction of a flexible payment period
in addition to existing measures such as:
Social tariff which offers low-income households a discount
of 50% on their bills
Customer Assistance Fund which offers grants to those with
outstanding bills
Trust Fund which offers debt advice and grants for household
appliances and other essentials
More information on the help Thames Water offer and
information on how to apply is available at:
Other Resources
Home isolation resources in British Sign Language can be found here
The Community Hub at Brixton Rec is being set up by Mutual Aid Groups, local Foodbanks and the council to provide food and medication to Lambeth residents who have been contacted by the NHS as part of the Shield programme. If you would like to volunteer to help please complete this form:
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