Thursday, 11 October 2018
New data on train delays shows true nightmare of travelling from Streatham stations
Give your experience of travelling by train from Streatham in this survey.
The rail indsutry target is that less than 10% of trains should be more than 5 mins late and 2% cancelled or severely late. Instead Streatham stations suffered up to 40% of trains delayed and up to 35% cancelled following the introduction of new (reduced service) timetables on 27th May 2018.
According to data supplied by Network Rail, the levels of service at all three Streatham stations were clearly terrible between 22 June 2017 and 25 July 2018:
Streatham station, 15-20% of trains late in the ten months before new timetables were introduced in May with the figure rising to 40% in June and July. 10-15% trains cancelled or severely late, rising to more than 35% in June and July after the introduction of new timetables.
Responsibility for cancellations
The main causes of operators' cancellations were fleet-related issues, thought to be caused by the introduction of new rolling stock. Cancellations caused by train crew (missing or unavailable drivers or guards) have increased significantly since the new timetable was introduced. And operator cancellations have not improved through the introduction of the new timetable.
Instead of the expected split in responsibility for delays 2/3 Network Rail - 1/3 operators, delays at the Streatham stations are slightly more often the responsiblity of the operators.
And while Network Rail delays are on a slight decline, operator delays seem to be increasing.
Operational delay is very high - caused by congestion. Signalling problems are another significant factor. The very high number of 'unexplained' delays is another symptom of a congested service - these are delays that are too small to be explained individually. This is normally a small percentage of delay.
Operational delay is the greatest factor, which is unusual. Usually fleet and crew would be bigger causes of delays. This suggests operators' systems for running their trains are not working adequately.
Many thanks to transport consultant Pete Johnson for analysing the data supplied.
Streatham Action is now carrying out a passenger survey to find out what the impact of these cancellations and delays have been on the lives of people living locally. If you would like your experiences to be taken into account, please complete this online survey.
The results will be used to put pressure on decision makers to prioritise improvements to public transport options in Streatham.